This Privacy Policy explains how 229bet collects, processes, stores, and protects the personal data of players in Bangladesh. We are committed to handling your information responsibly and transparently at every stage of your 229bet journey.
Notice: This Privacy Policy forms part of the overall agreement between you and 229bet, alongside the Terms & Conditions and Responsible Gaming Policy. By registering a 229bet account or using any service on this platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.
229bet is an online sports betting and casino platform serving adult players in Bangladesh. As part of operating this platform, 229bet necessarily collects and processes certain categories of personal data. This Privacy Policy sets out, in clear and accessible terms, exactly what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you hold in relation to your own information.
229bet is committed to treating player data with the utmost care and discretion. We do not sell, rent, or trade your personal information with third-party advertisers. All data processing activities undertaken by 229bet are conducted for legitimate operational purposes, as described in detail in this document.
This Privacy Policy applies to all personal data collected through the 229bet website, mobile browser experience, customer support channels, and any promotional or bonus communications issued by 229bet. It applies to all registered players in Bangladesh regardless of the payment method, device, or connectivity channel used to access the platform.
229bet collects the following categories of personal data from players:
| Data Category | Specific Data Points | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, national identity (NID) number, gender | Account registration & verification |
| Contact Data | Mobile phone number, email address | Account registration |
| Financial Data | bKash / Nagad / Rocket / Upay account number, deposit amounts, withdrawal amounts, transaction references | Deposit & withdrawal transactions |
| Account Activity Data | Login timestamps, session durations, betting history, game history, bonus redemptions, VIP tier status | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Each platform visit |
| Communications Data | Live chat transcripts, support ticket contents, email correspondence, feedback submissions | Customer support interactions |
| Verification Documents | Scanned copies of NID card, passport, or other government-issued ID submitted during KYC review | Identity verification process |
229bet does not knowingly collect sensitive personal data beyond what is strictly necessary for age verification and identity checks. We do not collect biometric data, medical records, religious beliefs, or political opinions.
229bet collects personal data through the following channels and mechanisms:
229bet uses the personal data it collects for the following purposes:
229bet processes your personal data on the following legal grounds:
229bet does not sell your personal data to any third party. We may share your information with the following categories of recipients, strictly on a need-to-know basis:
No third-party marketing: 229bet does not share your personal data with advertising networks, data brokers, or any third-party organisation for the purpose of marketing their own products or services to you. Your contact details are never sold or rented.
229bet retains your personal data for as long as your account is active and for a defined period thereafter, depending on the category of data and the purpose for which it was collected. The following general retention principles apply:
When the applicable retention period expires and there is no ongoing legal, regulatory, or dispute-related obligation to retain the data, 229bet will securely delete or anonymise the relevant personal information.
229bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While 229bet takes reasonable and appropriate precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 229bet will notify affected players as promptly as practicable.
You are also responsible for maintaining the security of your own account. Do not share your 229bet login credentials with any third party, and always log out of your account when using a shared or public device.
229bet uses cookies and similar tracking technologies to deliver a functional, secure, and personalised platform experience. A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to remember your session preferences and recognise your device on subsequent visits.
229bet uses the following categories of cookies:
You can manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to log in and use core platform features. Disabling performance or marketing cookies will not prevent you from using 229bet, but may result in a less personalised experience.
As a 229bet player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your registered account details and a clear description of your request.
Request a copy of all personal data 229bet holds about you, along with information on how it is being processed.
Request that inaccurate or incomplete personal data held by 229bet be corrected without undue delay.
Request deletion of your personal data where there is no overriding legal obligation for 229bet to retain it.
Request that 229bet temporarily restrict the processing of your data while a complaint or accuracy dispute is resolved.
Request that your personal data be provided to you in a structured, machine-readable format for transfer to another service.
Object to the processing of your data where 229bet relies on legitimate interests as the legal basis, including for direct marketing purposes.
229bet will respond to all privacy rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further sixty (60) days; in such cases, 229bet will notify you of the extension and the reason for it within the initial 30-day window.
Please note that certain rights may be limited where 229bet is required to retain data for legal compliance, dispute resolution, or fraud prevention purposes. Where a limitation applies, 229bet will explain the reason in its response to your request.
229bet may send you promotional communications — including bonus offers, seasonal promotions, and tournament notifications relating to events such as the BPL, IPL, T20 World Cup, and Eid — via SMS to your registered mobile number or email to your registered address, but only where you have given explicit consent to receive such communications at the time of registration or subsequently through your account settings.
You may withdraw your consent to marketing communications at any time, at no cost and without detriment to your account status, by:
Withdrawal of marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming check-ins — which are necessary for the operation of your account and are sent regardless of your marketing preferences.
Strict 18+ Rule: 229bet is an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not use this platform or attempt to register an account.
If 229bet becomes aware that personal data has been collected from a person under the age of 18, that data will be permanently deleted and the associated account will be immediately closed. All winnings, bonuses, and deposits associated with the underage account will be forfeited.
If you are a parent or guardian and believe that your child has created a 229bet account, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.
229bet may update this Privacy Policy from time to time in response to changes in applicable law, advances in data protection best practices, changes to our platform services, or feedback from our player community. When material changes are made to this policy, 229bet will notify registered players via their registered mobile number or email address, and will post a prominent update notice on the platform, at least seven (7) days before the revised policy takes effect.
The effective date at the top of this document reflects the date on which the most recent version of this Privacy Policy came into force. You are encouraged to review this page periodically to stay informed about how 229bet protects your personal information. The current version is always available at 229bet.bio/privacy-policy.
Continued use of the 229bet platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you should contact 229bet to request account closure before the revision takes effect.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or believe that 229bet has failed to handle your personal data in accordance with the commitments set out in this document, please contact the 229bet privacy team using the details below:
Email: [email protected]
Response time: All privacy queries receive an initial acknowledgement within 48 hours (Bangladesh Standard Time, UTC+6) and a substantive response within 30 calendar days.
Postal reference: Please include your 229bet username, the nature of your request, and any supporting details to help us locate your records efficiently.
If you are not satisfied with 229bet's response to a privacy complaint, you may escalate the matter to an independent mediator or relevant authority. 229bet will cooperate fully with any lawful investigation into its data processing practices.
A quick-reference summary of the key privacy protections we provide to every player on the 229bet platform.
Every connection between your device and 229bet is secured with SSL/TLS encryption. Your account credentials, payment details, and personal data are never transmitted in plain text.
229bet does not sell, rent, or trade your personal information with advertisers, data brokers, or any unaffiliated third party. Your data is used only to operate and improve the platform for you.
You decide whether 229bet sends you promotional messages. Consent can be withdrawn at any time via your account settings or by emailing our support team — with zero impact on your account status.
You have the right to request a complete copy of all personal data 229bet holds about you. We respond to access requests within 30 calendar days and provide data in a clear, readable format.
When there is no legal obligation to retain your data, you can request permanent deletion of your personal information from 229bet's systems. We honour all valid erasure requests promptly.
This Privacy Policy clearly explains every category of data we collect, why we collect it, who we share it with, and how long we keep it. No hidden data practices — ever.
Now that you understand how 229bet protects your privacy, explore everything the platform has to offer — from live cricket betting to slots and the full live casino experience, all in BDT.
18+ 229bet is strictly for adults aged 18 and above. Play responsibly. Visit Responsible Gaming for self-exclusion and deposit limit tools.